Your privacy is a top priority for Hampershub. We are committed to protecting your personal data and handling it with transparency, security, and integrity. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, place an order, or interact with our services.
We operate in compliance with the Data Protection Act, 2012 (Act 843) of Ghana, which protects the privacy of individuals and regulates the processing of personal information.
1. Information We Collect
When you interact with our website, we may collect different types of personal data to provide and improve our services.
Information you provide to us directly:
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Contact Information: Your full name, email address, shipping and billing address, and phone number when you create an account, place an order, or subscribe to our newsletter.
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Payment Information: Details related to your payment method (e.g., credit/debit card numbers) are processed securely by our trusted third-party payment partners. We do not store your financial data on our servers.
Information collected automatically:
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Usage Data: We automatically collect information about how you interact with our website, such as your IP address, browser type, pages viewed, and the time and date of your visit. This helps us analyze website traffic and improve user experience.
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Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze our website’s performance.
2. How We Use Your Information
We use the information we collect for several purposes to provide you with the best possible service:
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To process and fulfill your orders for gift hampers and other products.
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To communicate with you about your order status, delivery, and any customer service inquiries.
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To personalize your shopping experience and recommend products based on your interests.
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To improve our website functionality, products, and services by analyzing user behavior.
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To send you promotional emails and marketing communications about new products, exclusive offers, and events. You can opt out of these communications at any time.
3. Data Security
Hampershub takes the security of your data seriously. We have implemented a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. We use secure servers, encryption protocols, and other technical safeguards to ensure your data remains confidential and secure.
4. Sharing Your Information
We do not sell your personal data to third parties. We only share your information with trusted partners who are essential to our business operations, including:
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Delivery Partners: To ensure your gift hamper is delivered to the correct address.
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Payment Processors: To securely handle your payment transactions.
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IT Service Providers: For website hosting and maintenance.
All third-party service providers are required to adhere to strict data protection standards and are prohibited from using your personal information for any purpose other than providing their services to Hampershub.
5. Your Rights
Under Ghana’s Data Protection Act, 2012 (Act 843), you have certain rights concerning your personal data. You have the right to:
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Access: Request a copy of the personal information we hold about you.
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Rectify: Ask us to correct any inaccurate or incomplete data.
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Object: Object to the processing of your data for marketing or other specific purposes.
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Delete: Request the deletion of your personal data under certain circumstances.
To exercise any of these rights, please contact us using the details provided below.
6. Cookies Policy
We use cookies to enhance your online experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer. This may, however, prevent you from taking full advantage of the website.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
8. Contact Us
If you have any questions or concerns about this privacy policy or our data protection practices, please contact us at:
Hampershub.com
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Email: privacy@hampershub.com
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Phone:0561015136
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Address:Hampershub Accra